S H I P P I N G & P A Y M E N T

SHIPPING


SHIPPING DESTINATIONS

AT THE MOMENT WE ONLY SHIP TO GERMANY


MORE DELIVERY COUNTRIES

WE WILL EXPAND AND DELIVER IN OTHER COUNTRIES SOON. IF YOU ARE LOOKING FOR INFORMATION ON SHIPPING OPTIONS AND SHIPPING COSTS FOR A COUNTRY THAT IS NOT SHOWN, PLEASE FEEL FREE TO CONTACT OUR SERVICE TEAM.

FOR SPECIAL SHIPPING REQUESTS, PLEASE CONTACT OUR SERVICE TEAM

CUSTOMERSERVICE@SIBELHUHN.COM


SHIPPING METHODS

DELIVERIES TO GERMANY ARE HANDLED BY DHL. ALL SHIPMENTS THAT ARE SENT BY SIBEL HUHN INTERIORS ARE INSURED AGAINST THEFT AND ACCIDENTAL DAMAGE. UPON RECEIPT OF SHIPMENT AND WRITTEN ACKNOWLEDGEMENT, THIS INSURANCE COVERAGE CEASES TO EXIST.
PLEASE BE AWARE THAT WE CANNOT DELIVER TO POST OFFICE BOXES. IN CASE OF PARTIAL SHIPMENTS, SHIPPING COSTS WILL BE CHARGED ONLY ONCE.
WE PROCESS AND SEND ORDERS DURING OUR MAIN SERVICE HOURS, MONDAY TO FRIDAY, FROM 10:00 AM TILL 6:00 PM CET AND SATURDAY, FROM 11:00 AM TILL 5:00 PM CET (WITH THE EXCEPTION OF GERMAN PUBLIC HOLIDAYS). THE MERCHANDISE WILL BE READY FOR DISPATCH ONE BUSINESS DAY AFTER THE RECEIPT OF PAYMENT, AT THE LATEST.


PACKAGING

SIBEL HUHN INTERIORS ALWAYS SEEKS TO FIND ENVIRONMENTALLY FRIENDLY SOLUTIONS FOR A EXCEPTIONAL SHOPPING EXPERIENCE. ALL OF OUR PIECES ARE SHIPPED IN ECO-FRIENDLY PACKAGING. IF YOU ARE LOOKING FOR A SPECIAL GIFT BOX, PLEASE CONTACT US AT CUSTOMERSERVICE@SIBELHUHN.COM.


SHIPPING COSTS AND DELIVERY TIMES

SHIPPING COSTS FOR ORDERS OVER €300 WITHIN GERMANY ARE FREE OF CHARGE (STANDARD DELIVERY OPTION ONLY).
PLEASE REFER TO THE CHART BELOW FOR SHIPPING METHODS AS WELL AS SHIPPING COSTS AND DELIVERY TIMES FOR YOUR DESTINATION:

DESTINATION SHIPPING METHOD SHIPPING COSTS DELIVERY TIMES
GERMANY DHL EXPRESS 25.00 EUR 1-2 BUSINESS DAYS
GERMANY DHL STANDARD 6.49 EUR 1-3 BUSINESS DAYS
EU DHL STANDARD 25.00 EUR 2-3 BUSINESS DAYS AVAILABLE SOON
EU DHL EXPRESS WILL BE AVAILABLE SOON


TRACK YOUR STATUS

AS SOON AS WE HAVE SHIPPED YOUR ORDER YOU WILL RECEIVE AN EMAIL STATING THE DHL TRACKING NUMBER. YOU CAN CHECK THE STATUS OF YOUR ORDER AFTER RECEIVING THE EMAIL VIA THE LINK PROVIDED.


PAYMENT

CURRENCIES
PAYMENTS, AS WELL AS REFUNDS ARE INVOICED IN EURO (EUR).

PAYMENT METHODS

WE ACCEPT THE FOLLOWING PAYMENT METHODS:
CREDIT CARD (MASTER, VISA, AMERICAN EXPRESS)